Ironwood Brands | Independent Brand Audit and Growth Consulting

How our audit works

Five stages. Eight areas. One ranked plan you can act on.

The methodology, laid out in full.

Our audit is a structured diagnostic, not a conversation. Every engagement moves through the same five stages in the same order. Every engagement examines the same eight areas of focus to the same standard of evidence. This page explains both. So you know exactly what you are committing to before you commit.

See the five stages ↓See the eight areas of focus ↓

Five stages. The same for every engagement.

The scope of the research varies between Foundation and Accelerator. The stages do not.

Two ways to begin. You choose.

If you want us to confirm the engagement is right before you commit, apply through our qualification form. We review every application within two business days. If we are a fit, we reply with a brief assessment of which engagement suits your situation and a link to start. If we are not, we tell you directly. And where we can, point you to someone who is.

If you are ready, choose your engagement on our services page and proceed to checkout. Your intake document arrives within four business hours of payment. Your audit begins the moment we receive it back.

Either way, nothing starts until we have confirmed the engagement is right for you.

What you do

  • Path A: Complete an 8-field qualification form. 10 minutes.
  • Path B: Select an engagement and complete checkout.

What we do

  • Path A: Review your application and respond within 2 business days.
  • Path B: Send your intake document within 4 business hours of payment.
TimingPath A: 2 business days from application to our response. Path B: 4 business hours from payment to intake document.

You complete a structured questionnaire. This is the only stage that asks anything of you once the engagement has begun.

The intake covers your business, your clients, the competitors you are aware of, your current rates, and your goals. You grant us read-only access to your website analytics. When intake is submitted, we begin.

From that point we do not ask further questions. An external review is only useful if it proceeds independently. So we step away from your narrative here and gather the evidence on our own terms. You will not hear from us again until your report is delivered.

What you do

  • Complete the intake questionnaire (approximately 45 minutes).
  • Grant read-only access to your website analytics.
  • Submit the intake and step back from the work.

What we do

  • Review your intake document.
  • Confirm scope and begin research immediately on receipt.
TimingIntake typically takes 45 minutes of your time. We begin research the same business day your intake is submitted.

We examine your business across all eight areas of focus. You are not involved in this stage.

Our team works through each area in sequence, gathering evidence independently: digital presence, search results, direct competitors, messaging, how your business appears to a first-time visitor. Every finding is documented with the evidence behind it.

This is the longest stage and the one where the weight of the work sits. Foundation takes four to six business days. Accelerator takes six to nine. The additional time covers business model analysis, revenue scenarios, and the extended competitor set.

What you do

  • Nothing. This stage is deliberately independent of your input.

What we do

  • Map your full online presence across every channel.
  • Profile eight to ten competitors (Foundation) or 10 to 12 (Accelerator) independently.
  • Search your name, your specialty, and the problem your clients describe.
  • Examine your messaging against your competitors and against your ideal clients' language.
  • Benchmark your pricing against the competitors profiled.
  • Trace the path a new client takes from first encounter to booking.
TimingFoundation: four to six business days. Accelerator: six to nine business days.

Every finding is scored and ranked. Your report is written. It is delivered on the agreed date.

We score every finding against a framework of 40 dimensions, each assessed against defined criteria, not opinion. Findings are ranked by likely commercial impact. The changes that matter most appear first.

Your report is then written. Foundation runs to 25 to 30 pages. Accelerator runs to 40 to 45. Every recommendation states what to change, why, and what outcome the change is expected to produce.

What you do

  • Nothing. The report is delivered complete, not in drafts or stages.

What we do

  • Score each finding against the 40-dimension framework.
  • Rank findings by commercial impact, not by ease of implementation.
  • Write the full report with evidence for every recommendation.
  • Prepare supporting deliverables: messaging document, competitor map, 90-day plan.
TimingYour report is delivered on day 10 (Foundation) or day 14 (Accelerator) from completed intake.

We present the findings live. You ask questions. You leave with a written action summary.

Your handover runs 60 minutes for Foundation, 90 for Accelerator. We walk through the report, explain the evidence behind the most consequential recommendations, and answer whatever you want to ask. This is the session where the findings stop being pages in a document and start being decisions you are going to make.

Within 48 hours you receive a written action summary: four to six pages of prioritized next steps and the reasoning behind each. Designed to be used directly. Hand it to a copywriter. Hand it to a designer. Or keep it on your desk as you work through the changes yourself.

What you do

  • Attend the handover session.
  • Ask whatever you want to ask. There are no off-limits questions.

What we do

  • Present findings live in structured sequence.
  • Deliver the written action summary within 48 hours.
  • For Accelerator clients: schedule the senior strategy session and open the 30-day email access window.
TimingFoundation: 60-minute handover. Accelerator: 90-minute workshop. Written action summary delivered within 48 hours of the session.

From first contact to action summary: the full timeline.

StageFoundationAccelerator
Stage 1: Apply or start2 business days (apply) or 4 business hours (direct)2 business days (apply) or 4 business hours (direct)
Stage 2: Intake45 minutes of your time45 minutes of your time
Stage 3: Researchfour to six business dayssix to nine business days
Stage 4: Scoring and reportReport delivered day 10Report delivered day 14
Stage 5: Handover + action summary60-min handover + summary within 48 hrs90-min workshop + summary within 48 hrs
Total from intake to action summary~12 business days~16 business days (plus 30 days email access)

Stage 1: Apply or start

Foundation2 business days (apply) or 4 business hours (direct)
Accelerator2 business days (apply) or 4 business hours (direct)

Stage 2: Intake

Foundation45 minutes of your time
Accelerator45 minutes of your time

Stage 3: Research

Foundationfour to six business days
Acceleratorsix to nine business days

Stage 4: Scoring and report

FoundationReport delivered day 10
AcceleratorReport delivered day 14

Stage 5: Handover + action summary

Foundation60-min handover + summary within 48 hrs
Accelerator90-min workshop + summary within 48 hrs

Total from intake to action summary

Foundation~12 business days
Accelerator~16 business days (plus 30 days email access)

Business day timings assume prompt intake submission. Calendar days will be longer where intake sits unsubmitted or across holidays. We hold your delivery date once intake is received.

Eight areas of focus. Every engagement. Examined in the same order, to the same standard.

The framework behind our audit was developed from 20 years of brand and investment analysis work. Here is what we examine, and what we are trying to establish in each area of focus.

We map every place a potential client encounters your business online: your website, your social profiles, your search results, directories, review sites, anywhere your name appears. We are looking for one thing: does everything tell the same story, or are there contradictions that create doubt before a prospect has spoken to you?

Typical finding: small inconsistencies across channels that nobody meant to put there. A bio from two years ago still live. A pricing page that no longer reflects the current offer. The kind of drift that accumulates when a business grows without a regular audit. And that a new prospect reads as uncertainty.

Can a stranger who finds you understand immediately who you work with, what you help them do, and why you are the right choice? Or does your business sound like it could describe any practitioner in your field? We examine the specificity of your audience description across every client-facing touchpoint: website, bio, social profiles, proposals, content.

Typical finding: vague language about who you help is the most common reason the right clients do not self-select. The fix is rarely a new positioning statement. It is making the one you already have sharper. And putting it in the places it is currently missing.

We check whether your visual presentation (logo, colors, fonts, photography, design) is consistent across your website, your social profiles, and anywhere else you appear. Visual inconsistency signals to a prospect, before they have read anything, that your business does not have a settled sense of what it is.

Typical finding: visual drift across platforms. Your LinkedIn banner is from an earlier phase. Your Instagram uses a different font to your website. Your headshot is two years old. Individually, none of this matters. Together it creates the impression of a business that has not been looked at carefully in a while.

We search your name, your specialty, and the problem your clients typically describe before they find you. We assess what comes up, whether it is accurate, and whether anything in those results would give a prospect pause.

Most people never search for themselves the way a new client would. We do. Typical finding: your first-page results are not telling the story you think: outdated profiles ranking above your current site, a stale directory listing, an old interview surfacing content you'd no longer stand behind. Each one shapes a prospect's impression before they reach you.

We identify and profile between eight and ten direct competitors a prospect is likely to compare you against when making a decision. For Accelerator, that expands to ten to twelve profiles with a gap analysis. We look at how each of them describes their work, what they charge, where they are visible, and where they leave gaps.

This is usually the finding our clients find most useful. And the most surprising. Most of our clients have an incomplete picture of their direct competition. Our audit does the comparison work independently, with no vested interest in the outcome.

We examine the specific language you use across your website, your bio, your content, and your sales process. We compare it against two things: how your direct competitors describe similar work, and the language your ideal clients use when describing the problem they are trying to solve. The gap between those three is almost always where the messaging problem lives.

Typical finding: your language describes the solution accurately but does not connect to the problem the way your clients describe it. Prospects read your site and recognize a service, but do not recognize themselves. The fix is usually a few sharper sentences in three or four specific places. Not a rewrite.

We compare your rates against the competitors we have profiled. We assess whether your pricing is consistent with the quality and specificity of what you offer, and whether there is market evidence to support a change. We also look at how your pricing is presented. The framing matters as much as the number.

Typical finding: your rates are lower than comparable competitors charge for comparable work. In most cases, not marginally. Clients who adjust their pricing after our audit (using the competitive data and the rationale the report provides) rarely lose existing clients as a result.

We trace the path from a prospect first encountering your business to making contact and booking. We identify where that journey creates friction or doubt. This is particularly relevant when your lead volume is reasonable but conversion is lower than expected. The problem is rarely the quality of your leads. It is something in the path they are asked to take.

Typical finding: two or three specific friction points where prospects drop out. A contact form asking too many questions. A booking system that requires account creation. A pricing page that hides what prospects are looking for. Each is a small change with a disproportionate effect on conversion.

Every finding is scored. Here is what that means.

Our framework assesses each area of focus across five dimensions: 40 scored dimensions in total. Each is evaluated against defined criteria, not opinion. A finding is not something we think. It is something the evidence supports.

It's drawn from investment due diligence, where the question is never 'does this look good?' but 'what is the evidence, how strong is it, what does it support?' Applied to brand work, the same discipline produces findings you can act on, not opinions that require you to weigh the reviewer's taste against your own.

What this means for you

  • Every recommendation in your report is ranked by its likely commercial impact.
  • The ranking is based on evidence we have gathered, not on convention or ease of implementation.
  • If we recommend a change, we can show you the dimension it scored weakly on and the specific evidence underneath that score.
  • If you disagree with a finding, you can challenge the evidence, not argue with an opinion.

What every engagement produces.

These are the specific documents and findings every Ironwood engagement delivers. What changes in your business depends on what you do with them. But every client leaves with all of these.

01

A precise description of who your business is for

Not a tagline. A specific, tested description of who you serve, what you help them do, and why you are the right choice, written in the language your ideal clients use, and checked against what your direct competitors are and are not saying.

02

A pricing rationale based on market evidence

Your rate compared against the competitors we have profiled, with a clear explanation of where it sits and whether the evidence supports a change. Clients who raise their rates after our audit do so with a specific rationale, derived from real competitive data, not from a feeling that they are probably worth more.

03

A clear picture of who you are actually competing against

Eight to ten (Foundation) or ten to twelve (Accelerator) profiles of the coaches or consultants a potential client is likely to compare you against: how each describes their work, what they charge, and where they leave gaps your business could occupy.

04

A channel-by-channel view of your marketing

A structured review of what each channel is currently producing and what to do differently on each one. Not a general recommendation to focus on one platform. A specific analysis of what your activity is returning and where the time is going to waste.

05

A one-page messaging document

Your refined description of what you do, who for, and why, on a single page, ready to hand to a copywriter, a designer, or to use yourself. This document typically saves significant revision time on any website or content work that follows our audit.

06

A 90-day plan starting with the highest-impact change

Every recommendation ranked by likely commercial impact. Our plan starts with the finding most likely to make a difference, not the easiest to implement. The sequence is built on evidence, not convention.

You now know exactly what you would be buying.

If that is what your business needs, the next step is deciding which engagement fits, or applying, and letting us confirm it with you.

See what we offerApply first

Questions before you commit? Email hello@ironwoodbrands.com. We respond within one business day.